Comfort Needs
For people whose care is focused on comfort, dignity and quality of life.
What is Palliative Care
Palliative care in Upper Norwood: care shaped around the individual.
We approach palliative and end-of-life care with the greatest possible sensitivity, skill and respect. Our qualified nursing team is experienced in pain and symptom management and works closely with NHS palliative care professionals, hospice teams and community nurses.
Our palliative approach covers clinical pain management, emotional and psychological wellbeing, spiritual support, and close family involvement at every point. We work in partnership with the NHS, community nurses and specialist palliative services to ensure that each resident's care reflects exactly what they have asked for.
- End-of-life care guided entirely by the resident's own wishes
- Pain management and symptom control by qualified nurses
- Emotional and personal support for both residents and their families
- Families welcomed and supported throughout — no visiting restrictions
- Close liaison with NHS palliative and community care professionals
- Advance care planning completed sensitively and with family involvement
Flexible Support
Who palliative care is for
Residents needing comfort, dignity, pain management and family support.
Clinical Support
For residents needing symptom awareness, qualified nursing and coordination with local healthcare teams.
Family Presence
For families who need privacy, personal reassurance and compassionate guidance.
Care Experience
What palliative care includes
Clear, practical support that helps residents and families feel secure from the first conversation.
Dignified Care
Personal care delivered gently and respectfully at every stage.
Symptom Awareness
Continuous observation and liaison with healthcare professionals around comfort.
Family Connection
Clear, compassionate conversations and no-restrictions on visiting for relatives.
Spiritual Care
Deep respect for personal beliefs, rituals and traditional final wishes.
Peaceful Privacy
Quiet spaces and consideration for uninterrupted family time.
Emotional Support
A steady, empathetic presence that understands your needs and personal history.
Our Approach
Care that feels organised, personal, and sensitive.
This care is intentionally quiet, sensitive, and guided by comfort, dignity, personal wishes, and family presence.
Meet Our TeamListen First
We take time to understand personal wishes, priorities, family needs, and what comfort means for the person.
Care With Quiet Confidence
The team responds gently, communicates clearly, and protects dignity throughout.
Review and communicate
Care is reviewed with families so support remains clear and responsive.
We fully support family presence and meaningful time together, with
arrangements discussed around individual needs.
Yes. We coordinate closely with local Upper Norwood GPs, district nurses
and specialist palliative teams to ensure continuity of care and comfort.
Absolutely. Spiritual beliefs, personal rituals and cultural preferences
are a fundamental part of our sensitive care planning process.
Simply contact our team. We will listen carefully to your situation,
explain how we can help and guide you through the next steps with care.
Palliative and end of life care in London
Palliative and end of life care at Parkview Nursing Home means comfort-focused care in the final stage of life at 1-3 Eversley Road, London, SE19 3PY. It is intended for people with a life-limiting condition, and the families supporting them. The home has 84 rooms. The home is part of Abbey Total Care Group, which runs 11 homes across London, Essex, Surrey and Hertfordshire.
Visiting Parkview Nursing Home
Parkview Nursing Home is at 1-3 Eversley Road, London, SE19 3PY, in the London Borough of Croydon area. The nearest station is Crystal Palace and Gipsy Hill.
Families enquiring about palliative and end of life care here usually travel from Upper Norwood, Crystal Palace, Gipsy Hill, South Norwood and Dulwich.
Visits are welcome by arrangement. Call 020 8771 5234 or email admin@parkviewnursinghome.com to arrange a time.
Paying for palliative and end of life care
Palliative and end of life care at Parkview Nursing Home can be funded in several ways, and most families use more than one over time:
- Local authority funding. If a needs assessment and a financial assessment by the London Borough of Croydon show that support is due, the council contributes towards the placement.
- NHS Continuing Healthcare (CHC). Where the primary need is a health need, the NHS may fund the full cost of care.
- NHS-Funded Nursing Care (FNC). A flat NHS contribution towards the nursing element for residents assessed as needing registered nursing input.
- Self-funding. Families arranging and paying privately, which is the quickest route where a placement is needed at short notice.
The team at Parkview Nursing Home can explain which route is likely to apply before you commit to anything.
Regulation and independent reviews
CQC Registered and Regulated. Parkview Nursing Home is registered with and inspected by the Care Quality Commission under location ID 1-120141878. Inspection reports and the current rating are published on the CQC website, which is always the up-to-date source.
Families who have used the home have given it 9.3 out of 10 from 44 verified reviews on carehome.co.uk. Reviews there are collected independently, not by us.
Ready when you
are
Book a private tour of Parkview Nursing Home.
Come and see the home, meet the team and experience the atmosphere for yourself — at a pace that suits your family, with no pressure at all.
Call our care team
(020) 8771 5234