Memory Loss
For people needing patient, familiar support with orientation, daily choices and routines.
WHAT IS DEMENTIA CARE AT ABBEY CARE COMPLEX
Specialist dementia care in Upper Norwood: care shaped around the individual.
We provide specialist dementia care for people at every stage - from mild memory loss through to advanced and complex dementia. Our dementia-trained team focuses on preserving identity, maintaining familiar routines, reducing anxiety and supporting each resident to live as well and as safely as possible.
Parkview's environment is designed to reduce anxiety and support orientation — with clear signage, sensory-friendly spaces and the kind of calm, unhurried routines that help residents feel settled and secure. Familiar objects, personal photographs and individual preferences are woven into daily life from the moment a resident moves in.
- Purpose-built home specifically experienced in dementia care
- Dementia-trained staff at all levels of the care team
- Support for mild, moderate and advanced/complex dementia
- Sensory-friendly environment with familiar daily routines
- Person-centred care plans reviewed regularly with families
- Full qualified nursing cover for co-existing clinical needs
Flexible Support
Who dementia care is for
People living with mild, moderate, advanced or complex dementia.
Changing Needs
For residents whose dementia symptoms require a calm, consistent and professionally led care approach.
Family Support
For relatives who need guidance, reassurance and a team that understands the dementia journey.
Care Experience
What dementia care includes
Clear, practical support that helps residents and families feel secure from the first conversation.
Life Story Care
Care shaped by personal history, hobbies, and family traditions.
Safe Outdoor Time
Access to our calming, secure garden spaces for fresh air and gentle movement.
Meaningful Activity
Traditional music, sensory engagement and celebration of festivals.
Safety & Wellbeing
Dignified support with nutrition, hydration, medication and personal safety.
Adapted Communication
Respectful communication adapted to each resident’s individual stage.
Family Inclusion
Regular honest conversations and emotional support for families.
Our Approach
Care that feels organised, personal, and inclusive.
Our dementia care is calm and person-led, with close attention to routines, comfort, and family insight.
Meet Our TeamUnderstand the Person
We begin with life history, hobbies, comforts, and the traditions that help each resident feel safe.
Create Calm Rhythms
Social interaction, nutritious meals, and thoughtful surroundings reduce anxiety and support dignity.
Review and communicate
Care is reviewed with families so support remains clear and responsive.
We assess each person carefully before they join us to understand their
specific needs and whether Parkview Nursing Home is the best environment for their individual
stage of dementia.
We use familiar routines, personal furniture and items, gentle
introductions, and close
observation to help residents feel secure and at home.
Absolutely. Family insight is invaluable to our life story work, and we
encourage ongoing communication and partnership with relatives.
Yes. Our activities are adapted to individual ability, attention span and
personal interest, with an emphasis on enjoyment, connection and maintaining dignity.
Dementia care in London
Dementia care at Parkview Nursing Home means specialist support for people living with dementia at 1-3 Eversley Road, London, SE19 3PY. It is intended for people living with Alzheimer's disease or another form of dementia. The home has 84 rooms. The home is part of Abbey Total Care Group, which runs 11 homes across London, Essex, Surrey and Hertfordshire.
Visiting Parkview Nursing Home
Parkview Nursing Home is at 1-3 Eversley Road, London, SE19 3PY, in the London Borough of Croydon area. The nearest station is Crystal Palace and Gipsy Hill.
Families enquiring about dementia care here usually travel from Upper Norwood, Crystal Palace, Gipsy Hill, South Norwood and Dulwich.
Visits are welcome by arrangement. Call 020 8771 5234 or email admin@parkviewnursinghome.com to arrange a time.
Paying for dementia care
Dementia care at Parkview Nursing Home can be funded in several ways, and most families use more than one over time:
- Local authority funding. If a needs assessment and a financial assessment by the London Borough of Croydon show that support is due, the council contributes towards the placement.
- NHS Continuing Healthcare (CHC). Where the primary need is a health need, the NHS may fund the full cost of care.
- NHS-Funded Nursing Care (FNC). A flat NHS contribution towards the nursing element for residents assessed as needing registered nursing input.
- Self-funding. Families arranging and paying privately, which is the quickest route where a placement is needed at short notice.
The team at Parkview Nursing Home can explain which route is likely to apply before you commit to anything.
Regulation and independent reviews
CQC Registered and Regulated. Parkview Nursing Home is registered with and inspected by the Care Quality Commission under location ID 1-120141878. Inspection reports and the current rating are published on the CQC website, which is always the up-to-date source.
Families who have used the home have given it 9.3 out of 10 from 44 verified reviews on carehome.co.uk. Reviews there are collected independently, not by us.
Ready when you
are
Book a private tour of Parkview Nursing Home.
Come and see the home, meet the team and experience the atmosphere for yourself — at a pace that suits your family, with no pressure at all.
Call our care team
(020) 8771 5234